Senior Customer Success Manager (APAC)
DevSavant Inc.Talent Solutions company
PhilippinesSenior
Sales & Account Management
About the role
TL;DR
Turn one-time shoppers into loyal customers for Shopify brands in APAC.
- •Join our APAC team to accelerate growth for Shopify brands.
- •Key Responsibilities Onboard new customers into the APAC region Deliver a best-in-class experience to larger clients Provide customer success at scale to Mid-Market customers Manage multiple touch points to keep clients engaged Advise clients on loyalty strategy and optimization opportunities Requirements 3+ years in Customer Success or Account Management Excellent written and spoken English
- •C1 proficiency Experience working with a non-APAC headquartered company Proven experience working with a book of business of a company's largest clients Confident in discussing ROI and the impact software can have on a client's organisation
Required skills
Customer SuccessAccount ManagementSalesBusiness DevelopmentProject Management
Nice-to-have skills
Product ManagementTechnical LeadershipEngineering Management