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Customer Success Manager

Eye SecurityManaged Detection company
GermanyMid
Sales & Account Management

About the role

Drive customer success and retention as a Customer Success Manager at Eye Security.

  • As a Customer Success Manager at Eye Security, you'll take full ownership of a diverse and strategic customer portfolio from day one.
  • Key Responsibilities Lead and build relationships Spot opportunities & drive growth Be the voice of the customer Collaborate for success Use data to fuel decisions Requirements At least 5 years of experience in Customer Success, Account Management, or a similar customer-facing role Fluent in German and English Experience with CRM systems such as HubSpot or Salesforce Tech-savvy, experience in SaaS, cybersecurity, or a similar environment is a strong plus
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