Technical Support Engineer 1

Support and educate clients on Datadog's platform.

• •Join Datadog's Technical Solutions team to support and educate clients on our platform.
• •Key Responsibilities Engage with customers via multiple channels to resolve technical support requests.
• •Reproduce technical issues and dive into Datadog’s integrations.
• •Become demo certified and lead product demos to customers.
• •Participate in product conversations with internal teams based on client feedback.
• •Train as a specialist in one or more Datadog product areas.
• •Requirements A Computer Science / Engineering major and/or Bootcamp graduate.
• •Active contribution to open-source projects and the Engineering Community.
• •Self-motivated, detail-attentive, and have a desire for continuous learning.
• •A critical thinker who defaults to a client-centric approach.