Customer Success Specialist - Temp-to-hire

Provide exceptional customer support and ensure member satisfaction.

• •Curology is seeking a Customer Success Specialist for a temp-to-hire position based in San Diego.
• •This role is dedicated to providing exceptional support and ensuring a positive experience for our community of members.
• •Key Responsibilities Manage customer inquiries and provide timely, empathetic solutions.
• •Build and maintain strong relationships with clients to ensure long-term satisfaction.
• •Collaborate with internal teams to resolve complex account issues.
• •Identify and communicate customer feedback to improve the product experience.
• •Requirements Previous experience in customer success, account management, or a related service role.
• •Strong verbal and written communication skills.
• •Ability to thrive in a fast-paced, evolving environment.
• •Detail-oriented with a focus on problem-solving.