Area Collections Manager - Manager - Lending Collections
PaytmPayments company
On-siteManager
Operations & Strategy
About the role
Manage collections targets and team performance for a specified area.
- •Lead the collections target and control collection flow for a specified area, managing a large team of collection officers and their productivity.
- •Key Responsibilities Achieve collection targets for the assigned area and focus on non-starters.
- •Ensure adequate feet on the street availability and manage productivity parameters.
- •Monitor performance against set parameters and conduct weekly reviews with collection executives.
- •Evaluate performance of all collection executives and identify training needs.
- •Support collection officers in legal/police issues and collection activities.
- •Requirements More than 5 years of relevant experience in a Collections role.
- •Demonstrated success and achievement orientation.
- •Strong people management, communication, and negotiation skills.
- •Working knowledge of computers.
Tech stack
ExcelPowerPoint
Match insights
Tech:Excel, PowerPoint
Level:Manager