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Area Collections Manager - Manager - Lending Collections

PaytmPayments company
On-siteManager
Operations & Strategy

About the role

Manage collections targets and team performance for a specified area.

  • Lead the collections target and control collection flow for a specified area, managing a large team of collection officers and their productivity.
  • Key Responsibilities Achieve collection targets for the assigned area and focus on non-starters.
  • Ensure adequate feet on the street availability and manage productivity parameters.
  • Monitor performance against set parameters and conduct weekly reviews with collection executives.
  • Evaluate performance of all collection executives and identify training needs.
  • Support collection officers in legal/police issues and collection activities.
  • Requirements More than 5 years of relevant experience in a Collections role.
  • Demonstrated success and achievement orientation.
  • Strong people management, communication, and negotiation skills.
  • Working knowledge of computers.
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Tech stack

ExcelPowerPoint

Match insights

Tech:Excel, PowerPoint
Level:Manager

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