Senior Product Manager - Conversational Banking

Optimize service processes and automate workflows in conversational banking.

• •Join N26 as a Senior Product Manager for Conversational Banking, focusing on optimizing service processes and automation.
• •Key Responsibilities Re-engineer service processes end to end Drive CRM enablement Scale workflow automation and process improvement Own operational readiness Translate data into product strategy Influence senior stakeholders Requirements 5+ years of product management experience Demonstrated track record of delivering workflow automation and process improvement Experience with contact-centre technology and familiarity with AWS Connect Experience in banking, fintech or another regulated environment Strong quantitative and analytical skills Exceptional communication skills