Senior Analyst, Client Insights
ExtendExtended Warranties company
United States$124,000 - $145,000 per yearSenior
SoftBank Vision Fund 2
Meritech Capital Partners
PayPal Ventures
GreatPoint Ventures
Nationwide
Tomales Bay Capital
Data & AI
About the role
TL;DR
Senior Analyst, Client Insights to drive data-driven decisions for merchant partners.
- •We're looking for a Senior Analyst to join our Client Insights team and play a key role in how we use data to protect and empower our merchant partners.
- •You'll sit at the intersection of analytics, product, strategy, sales, and merchant success; the models, reporting, and insights created and owned by this individual will have a direct impact on sales and merchant retention.
- •Key Responsibilities Serve as the analytical bridge between Sales and prospective/existing merchants, translating data and analysis into business cases, pricing models, and compelling financial narratives for prospects Partner with Merchant Success to build analyses that demonstrate ROI, justify expansion, and support renewal conversations Interact with merchants and potential merchants to understand reporting needs, designing and delivering dashboards and performance reports Analyze product data and work with the product and engineering teams to drive product improvements and help build the product roadmap Partner cross-functionally with the Risk and Data (RAD) team to help inform new fraud analysis and translate that analysis into easy-to-understand reporting and products Requirements 4-7 years of experience in a business analytics, business intelligence, or TAM role Understanding of consumer brands, ecommerce, and important metrics and benchmarks in the industry Experience working cross-functionally to drive business and product improvement Experience with SQL
- •you're comfortable querying large datasets, writing clean, efficient code, and understanding optimal data modeling Experience with Snowflake Familiarity with Tableau
Required skills
SQLSnowflakeTableauBusiness OperationsSalesProduct ManagementPythonJavaScript
Nice-to-have skills
Product Strategy
Domain expertise
ecommerce
Benefits & perks
full medical and dental & vision benefits, Stock in an early-stage startup, Generous, flexible paid time off policy, 401(k) with Financial Guidance from Morgan Stanley
Tech stack
SQLSnowflakeTableauPythonJavaScript