Vice President, Global Production Operations & Reliability
EverbridgeCritical Event company
United StatesDirector
Thoma Bravo
Software Engineering
About the role
TL;DR
Lead global production operations and reliability for a cloud-native SaaS platform.
- •Everbridge is seeking a Vice President, Global Production Operations & Reliability to lead the strategy, execution, and continuous improvement of our global production operations.
- •This executive will be responsible for ensuring the reliability, scalability, security, and operational excellence of our cloud-native SaaS platform.
- •Key Responsibilities Define and execute global production operations and reliability strategy.
- •Lead and develop global SRE and DRE teams.
- •Own operational excellence of the AWS and Kubernetes-based cloud platform.
- •Establish best practices for service reliability, including SLOs and error budgets.
- •Drive disciplined incident management, change governance, and disaster recovery planning.
- •Requirements 15+ years of experience in production operations, cloud infrastructure, platform engineering, SRE, or related technology leadership roles.
- •Proven experience leading global production operations for large-scale, mission-critical SaaS or cloud platforms.
- •Deep expertise in AWS, Kubernetes, cloud-native architectures, and distributed systems.
- •Strong understanding of SRE principles, incident management, and observability.
- •Demonstrated success building and leading high-performing global engineering and operations teams.
Required skills
AWSKubernetesMicroservicesCI/CDEngineering ManagementTechnical LeadershipStrategic PlanningChange ManagementCross-functional Leadership
Nice-to-have skills
SOC 2
Tech stack
AWSKubernetesMicroservicesCI/CDLinuxGit