Lead product design for Ethos's core customer journey, guiding users through complex decisions with clarity and care.
•Ethos is seeking a Director of Product Design to lead and elevate the design for their core business, focusing on the end-to-end customer journey from landing page to policy activation.
•This role involves defining how Ethos guides users through complex decisions with confidence and clarity.
•Key Responsibilities Lead design for the core conversion funnel, including landing experiences, application flows, underwriting, checkout, onboarding, and policy management.
•Lead, mentor, and grow a team of product designers.
•Collaborate cross-functionally with Product, Engineering, Research, Marketing, and Brand to deliver cohesive and delightful user experiences.
•Raise the bar for the design practice across design systems, craft, accessibility, experimentation, and data leverage.
•Requirements 10+ years of product design (UX) experience, with several years leading multi-person design teams.
•Proven ability to design for complex, decision-heavy B2C user journeys in industries like fintech, healthtech, or insurtech.
•Strong understanding of conversion optimization, user motivation, and behavior design principles.
•Skilled at team and stakeholder communication, making design rationale clear, measurable, and compelling.