TL;DR
Leads IT innovation and AI initiatives across enterprise IT infrastructure, operations, and services.
- •The Director of IT Innovation & AI is a senior leadership position within the Corporate IT organization, responsible for driving the adoption of emerging technologies and artificial intelligence across enterprise IT infrastructure, operations, and services.
- •Key Responsibilities Define and own the IT innovation roadmap; build a structured framework for ideation, piloting, evaluation, and scaled deployment Lead AI-powered initiatives across IT operations including AIOps, intelligent helpdesk, infrastructure optimization, and engineer productivity tooling Identify automation opportunities across IT workflows, service delivery, and support; establish AI governance practices covering responsible use, model oversight, and data handling Requirements 10+ years in IT, with at least 4 years in a senior technology leadership and innovation-focused role Demonstrated experience implementing AI, ML, or intelligent automation within an IT operations or corporate IT context Deep understanding of corporate IT domains: infrastructure, cloud, ITSM, security operations, end-user computing
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