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Partner Success Director

AbridgeClinical Documentation company
RemoteDirector
Sales & Account Management

About the role

Partner Success Director at Abridge, responsible for managing health system partnerships.

  • As a Partner Success Director at Abridge, you own the relationship with your health system partners.
  • You are the face of Abridge: the person executives call, the person clinicians trust, and the person who knows each partner’s people, priorities, and growth potential better than anyone.
  • Key Responsibilities Build and maintain strong executive, operational, and technical relationships across your health system partners.
  • Be the first call your partners make, serving as the primary point of contact and providing clear, timely, and reliable communication.
  • Act as a trusted advisor to health system leaders, offering strategic guidance and best practices.
  • Conduct regular executive business reviews with key stakeholders, assessing product performance and aligning around continued opportunity to expand impact.
  • Collaborate with the sales team to identify and advance expansion opportunities.
  • Requirements Strong executive, operational, and technical relationship-building skills.
  • Excellent communication and strategic advisory skills.
  • Ability to conduct regular executive business reviews and collaborate with sales teams.
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