Customer Success Manager
GranolaAI-powered productivity company
San Francisco, United StatesSenior
Lightspeed Venture Partners
Spark Capital
NFDG
Sales & Account Management
About the role
TL;DR
Manage enterprise accounts, drive adoption, and contribute to CS strategy for an AI-powered notepad.
Required skills
Customer SuccessAccount ManagementLLMsCustomer OnboardingBusiness DevelopmentSalesforceHubSpotCommunicationProblem SolvingAnalytical ThinkingCritical ThinkingLeadership
Nice-to-have skills
OpenAI APIAnthropic APIGemini APILangChainHugging Face
Domain expertise
productivityai
Tech stack
PythonJavaScriptTypeScriptNode.jsReactGitLinuxJiraConfluenceFigmaPostmanSwaggerOpenAPIREST APIWebSocketsNotionSlackAsanaLinearMonday.comAirtableExcelPowerPointGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketo