About the role
TL;DR
AI & Backend Engineer to build and scale AI-powered support agents.
- •Clera is a seed-stage B2B SaaS company building an AI-powered support agent for technical, complex customer service workflows.
- •The product helps B2B teams auto-resolve difficult support tickets, equips human agents with AI-driven context and suggestions, and bridges the gap between support and engineering within a secure, compliance-first architecture.
- •Key Responsibilities Design and implement full-stack product features from concept to production.
- •Develop and enhance AI features, including LLM pipelines, prompt engineering, and agent architectures.
- •Collaborate with the team to plan, design, and ship new capabilities at pace.
- •Help make internal workflows AI-native
- •actively experimenting with AI coding agents and tooling to improve team productivity.
- •Requirements 1–4 years of experience in backend or AI engineering (new graduates with strong AI project experience are welcome).
- •Demonstrated ability to build and ship backend systems or AI pipelines to production.
- •Hands-on experience integrating OpenAI models and crafting effective prompts.
- •Experience with AI agents (e.g., autonomous task agents, LLM-powered workflows).
- •Experience designing end-to-end architectures and building AI-powered data or model pipelines.
- •Proficiency with Next.js, React, and TypeScript for full-stack development.
- •Experience with PostgreSQL and/or Firestore (GCP).
- •Experience deploying and operating applications with Docker and Kubernetes.
- •Hobby projects involving LLMs or related AI topics.
- •Eligibility to work in Germany (visa sponsorship is available).
- •Availability to work on-site in Munich, 5 days a week.
Required skills
PythonFastAPIOpenAI APINext.jsReactTypeScriptPostgreSQLDockerKubernetes
Nice-to-have skills
LLMs
Domain expertise
aiproductivity
Tech stack
PythonFastAPIOpenAI APINext.jsReactTypeScriptPostgreSQLGoogle CloudDockerKubernetes