Senior User Researcher

Lead end-to-end user research for public sector AI projects at Faculty.

• •As a Senior User Researcher, you'll lead end-to-end research for public sector projects, ensuring AI solutions meet user needs.
• •Key Responsibilities Leading end-to-end user research for complex public sector projects.
• •Establishing foundational research operations, including methodologies and ethical frameworks.
• •Partnering with technical teams to translate AI domains into product roadmaps.
• •Implementing and managing research tooling and participant recruitment databases.
• •Mentoring colleagues on best practices in qualitative and quantitative research.
• •Requirements Extensive experience leading research within the Government Digital Service (GDS) framework.
• •Advanced proficiency in qualitative methods like interviewing and usability testing.
• •Clear and effective communication skills, capable of influencing senior leadership.
• •High level of attention to detail, particularly regarding research ethics and data storage.