Digital Customer Success Lead
KarbonAccounting Practice company
United States$120,000 - $150,000 USDLead
Tidemark
Five Elms Capital
Blackbird Ventures
DFJ Growth
Sales & Account Management
About the role
TL;DR
Design and operate digital customer success for SMBs using AI and automation.
Required skills
Customer SuccessProduct ManagementCommunicationAnalytical ThinkingProblem SolvingStakeholder ManagementProject ManagementCustomer OnboardingB2B SalesSales Operations
Nice-to-have skills
SalesforceHubSpotMarketoGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLever
Domain expertise
productivityfintech
Benefits & perks
Paid Flexible Time Off, Company paid medical, Company paid dental and vision, Fully company funded short and long term disability, Fully company paid life insurance, 401(k) with company matching, Flexible Spending Account, Up to 8 weeks paid parental leave, Work-from-home stipend
Tech stack
PythonJavaScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceSlackSalesforceHubSpotMarketoGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverProduct ManagementAgileScrumKanbanUser ResearchA/B Testing