Principal Partner Solutions Consultant

Drive partner success and showcase Cresta's platform to partners and customers.

• •As a Principal Partner Solutions Consultant, you will own the relationship with Cresta’s Partners and work with the internal Partner Team to help showcase and enable the power of Cresta to both partners and potential mutual customers.
• •Key Responsibilities Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
• •Drive partner success through executive presentations, solution demonstrations, strategic asset creation, and technical presales support.
• •Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners.
• •Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta’s partner strategy.
• •Stay connected in a fast-paced environment that continuously changes product capabilities and roadmap, competitive landscape and strategy, and best practices to maximize our success as a company.
• •Requirements 10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments. 5+ years of experience working in the Contact Center space.
• •Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
• •Demonstrated ability to develop deep platform expertise and engage effectively with both technical and executive audiences.
• •Ability to translate business requirements into technical solutions.