Client Support Specialist
OnticProtective Intelligence company
RemoteMid
Felicis Ventures
KKR
JMI Equity
Silverton Partners
Ridge Ventures
Ten Eleven Ventures
Operations & Strategy
About the role
TL;DR
Provide exceptional client support and ensure a positive experience using the Ontic platform.
Required skills
CommunicationCustomer ServiceProblem SolvingAnalytical ThinkingJiraSalesforceExcel
Nice-to-have skills
Slack
Benefits & perks
Competitive Salary, Medical, Vision & Dental Benefits, 401k, Stock Options, HSA Contribution, Learning Stipend, Flexible PTO Policy, Quarterly company ME (mental escape) days, Generous Parental Leave policy, Home Office Stipend, Mobile Phone Reimbursement, Home Internet Reimbursement for Remote Employees, Anniversary & Milestone Celebrations
Tech stack
JiraSalesforceExcelSlack