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Inside Sales Manager

BrandwatchSocial Media company
Chicago, United StatesSenior
Sales & Account Management

About the role

Lead and develop a team of Sales Development Representatives to achieve sales targets.

  • This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets.
  • The role drives daily execution, coaching effectiveness, pipeline hygiene, and short-range forecast accuracy through hands-on leadership and disciplined inspection.
  • Key Responsibilities Lead and develop a team of Sales Development Representatives accountable for SAL production, activity standards, and qualification quality.
  • Own team SAL attainment and short-range forecasting, ensuring accuracy, transparency, and alignment to defined pipeline creation targets.
  • Provide ongoing coaching and skill development to SDRs, including call reviews, messaging refinement, objection handling, and qualification standards.
  • Drive disciplined daily inspection of activity metrics, SAL quality, conversion indicators, and data integrity.
  • Partner with Marketing and Revenue Operations to provide feedback on lead quality, routing effectiveness, and process improvements.
  • Requirements 8+ years in related role or experience including 2+ years in management.
  • Demonstrated experience leading Sales Development Representatives or similar front-line sales teams.
  • Strong understanding of sales development processes, metrics, and best practices.
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