Retail Associate, Menlo Park Mall

Guide customers through personalized fitting appointments and assist in styling.

• •At The Black Tux, we help customers look and feel their best for life’s most special moments.
• •As a Retail Associate, you’ll guide customers through personalized fitting appointments, assist in styling, and bring their event vision to life using our platform—where hosts can seamlessly coordinate looks for their entire group.
• •Key Responsibilities Guide customers through personalized fitting appointments Assist in styling and bring event vision to life Use our platform to coordinate looks for hosts Ensure a smooth and enjoyable experience from concept to checkout Collaborate with the team to meet customer needs Requirements Deeply customer-focused individual passionate about styling and event coordination Confident, consultative communicator who builds trust through active listening and thoughtful guidance Naturally curious about customer’s lives and style needs, with the ability to uncover selling opportunities beyond a single event Sales-driven stylist comfortable initiating conversations, recommending add-ons, and closing sales while maintaining a customer-first experience Tech-savvy and comfortable navigating digital platforms to assist the customer experience