Senior Social & Community Manager, Consumer
GoFundMeCrowdfunding company
Remote$107,100 - $130,900Senior
Accel
TCV
Greylock
Meritech Capital
Iconiq Capital
Stripes Group
Marketing
About the role
TL;DR
Manage consumer social channels, create content, and grow GoFundMe's community.
- •GoFundMe is seeking a Senior Social & Community Manager to lead publishing and community engagement on their primary consumer channels.
- •This role will focus on storytelling, showcasing impact, and growing the GoFundMe community.
- •Key Responsibilities Create, schedule, and publish content daily across Facebook, Instagram, TikTok, and Threads.
- •Identify trends and cultural moments for timely content creation and engagement.
- •Manage social editorial calendar, balancing planned campaigns and reactive opportunities.
- •Exercise strong editorial judgment on sensitive content involving tragedy, illness, and loss.
- •Mine comments and DMs for stories and customer issues.
- •Requirements 5-7 years of hands-on social channel management for consumer or B2B brands, media organizations, or nonprofits.
- •Proven track record of driving audience growth and engagement with fresh, creative ideas.
- •Fluency in short-form video creation and editing for TikTok, Reels, and YouTube Shorts.
- •Demonstrated AI tooling fluency (e.g., Claude, ChatGPT).
- •Exceptional judgment with sensitive subject matter.
Required skills
Social Media MarketingCommunity ManagementAnthropic APIOpenAI APIGoogle Analytics
Nice-to-have skills
Looker
Domain expertise
nonprofit
Benefits & perks
equity, healthcare, dental, vision, life insurance, 401(k), financial assistance for hybrid work, family planning assistance, parental leave, flexible time-off policies, mental health and wellness resources, learning and development programs, recognition programs, volunteering program
Tech stack
Anthropic APIOpenAI APIGoogle AnalyticsGA4Looker Studio