Collections Manager - Team Lead - Lending Collections
PaytmPayments company
On-siteManager
Operations & Strategy
About the role
Manage collections targets and team for lending collections in a specified area.
- •The Collections Manager
- •Team Lead will be responsible for achieving collection targets and controlling collection flow for a specified area.
- •This role acts as a liaison between creditors and consumers, identifying overdue payments and developing repayment plans.
- •Key Responsibilities Achieve collection targets and control collection flow for the assigned area.
- •Focus on non-starters and ensure documented feedback.
- •Ensure adequate feet on the street availability, bucket-wise and segment-wise.
- •Address client queries and develop repayment plans.
- •Report collection activity and observe accounts to identify overdue payments.
- •Requirements More than 3 years of relevant experience in a Collections role.
- •Demonstrated success and achievement orientation.
Tech stack
ExcelPowerPoint
Match insights
Tech:Excel, PowerPoint
Level:Manager