Skip to content
Rain logo

AI Operations Lead

RainPayments company
New York, United StatesSenior
Data & AI

About the role

TL;DR

Help Rain become AI-native by building and enabling AI solutions.

  • As a core member of our Internal AI team, you will help Rain build leverage and become AI-native.
  • This role sits at the intersection between building and enablement.
  • You will work across teams to fix bottlenecks with AI agents, apps, and workflows and empower those teams with the capabilities to do the same.
  • Key Responsibilities Diagnose & Prioritize: Proactively audit workflows across teams to identify the highest-impact automation and AI opportunities.
  • Translate business pain points into a prioritized roadmap with clear ROI.
  • Build & Ship: Design and deploy AI-powered agents, apps, and workflows using a mix of code/no-code tools.
  • Own solutions end-to-end from prototype to production.
  • Drive AI Adoption: Partner with teams to build an AI-first culture.
  • Run enablement sessions, create documentation, and build internal champions who sustain long-term impact.
  • Establish Operational Rigor: Define success metrics for every initiative.
  • Track performance, measure adoption, and demonstrate business impact.
  • Iterate based on data and feedback.
  • Support Rain's AI Foundations: Develop the core primitives
  • documentation, skill/agent libraries, standard operating procedures, and governance frameworks
  • that enable Rain to build and deploy AI agents and tools easily and reliably.
  • Requirements AI Native Builder.
  • Deep and demonstrated experience using AI to build, ship, and accelerate work.
  • You can take an ambiguous problem and ship a working solution without waiting for an engineering team.
  • Strong technical fluency.
  • You are fluent with low-code/no-code and development tools (Claude Code, Cursor, etc.), SQL & BI tools, APIs, scripting, and integrations.
  • Analytical and empathetic problem-solver.
  • You can partner with teams to understand challenges, use data to prioritize opportunities, deliver results, and measure impact.
  • Excellent communicator.
  • You can manage expectations, maintain alignment, across competing priorities.
  • You can translate technical concepts for non-technical stakeholders and translate business requirements into technical specs.
  • Systems builder.
  • You naturally create clarity out of chaos
  • writing SOPs, building templates, defining standards, and structuring knowledge so that humans and agents can build on your work.
  • Comfortable with ambiguity and speed.
  • You thrive in fast-paced startup environments where priorities shift and you need to figure things out on the fly.
  • You have high agency and don't wait to be told what to do. 3–6 years of experience in product management, product ops, forward deployed/solutions engineering, technical program management, or a similar role where you have solved problems with technical solutions.
View original posting →

Required skills

SQLdbtAirflowPandasNumPySparkDatabricksKubernetesCI/CDGitJiraConfluencePostmanSlackAsana

Nice-to-have skills

Compliance ManagementRisk ManagementChange Management

Domain expertise

fintech

Benefits & perks

Unlimited time off, Flexible working, Easy to access benefits, Retirement goals, Equity plan, Rain Cards, Health and Wellness, Team summits

Tech stack

SQLdbtAirflowPandasNumPySparkDatabricksKubernetesCI/CDGitJiraConfluencePostmanSlackAsanaLinearMonday.comAirtableExcelPowerPointGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketo

Similar jobs

M

AI Engineer II ( AI Platform)

O

Senior Clinical Research Scientist

C

Marketing Analytics Engineer