Senior Manager, User Operations

Lead and develop a team of User Operations Managers.

• •Lead and develop a team of User Operations Managers, ensuring high performance and effective people management.
• •Key Responsibilities Lead, coach, and develop a team of User Operations Managers.
• •Set clear expectations and hold experienced managers accountable.
• •Act as a thought partner and escalation point for complex personnel decisions.
• •Own the performance health of your teams end to end.
• •Synthesize signals from across your teams to identify systemic trends and improvement opportunities.
• •Requirements Extensive experience managing seasoned managers.
• •Strong AI-native approach with a focus on tooling and automation.
• •Experience in a fast-moving environment.
• •Ability to own KPIs, manager quality, and team accountability.