Operations Intern for AVD (Altersvorsorgedepot) (f/m/d)
UpvestInvestment Infrastructure company
Berlin, GermanyIntern
Sapphire Ventures
Tencent
Bessemer Venture Partners
BlackRock
Notion Capital
Earlybird
Operations & Strategy
About the role
TL;DR
Support AVD operations, build processes, and handle errors for Germany's new private pension system.
- •Germany's private pension system is being rebuilt, and Upvest is building the operational infrastructure for the new Altersvorsorgedepot (AVD).
- •Join us as an AVD Operations Intern to help design and run these critical processes before they go live.
- •Key Responsibilities Support day-to-day AVD operations, including contract registration, contribution management, and payment reconciliation.
- •Help document workflows, build step-by-step guides, and error catalogues for new processes.
- •Assist with error handling, reconciliation, and identifying patterns in recurring issues.
- •Support client teams by preparing clear answers to partner and end-user questions.
- •Provide feedback on processes to identify areas for improvement and automation.
- •Requirements Fluent in German (C1 or above) and comfortable working in English.
- •Student in Business, Economics, Finance, Law, or a related field, or on a gap year.
- •Structured, precise, and detail-oriented.
- •Curious about rules and regulations.
- •Comfortable with ambiguity and asking good questions.
- •Confident with spreadsheets; prior financial services or operations experience is a bonus.
- •Available for a minimum of 4 months (6 preferred) and based in Berlin.
Required skills
Excel
Domain expertise
fintech
Tech stack
Excel