Customer Success Support - UK

Support clients in a fast-paced, client-facing environment.

• •Join FreedomPay's Customer Success Support team in London to manage client support requests and ensure seamless client experiences.
• •Key Responsibilities Assess and evaluate client needs through daily calls and email correspondence.
• •Ensure client satisfaction through follow-up, responsiveness, and clear communication via Zendesk.
• •Manage client expectations across all aspects of the relationship and overall customer lifecycle.
• •Requirements 1-3+ years of experience in a customer success, client services, or technical support role.
• •Bachelor’s degree in Business, Communications, Information Systems, or a related field.
• •Strong communication, troubleshooting, and problem-solving skills.