About the role
Drives customer account growth and retention.
- •The Account Manager owns a portfolio of customer accounts to drive net revenue retention and expansion, ensuring customers realize value from Mitratech products.
- •Key Responsibilities Own and grow a portfolio of accounts focused on revenue retention and expansion above 100%.
- •Build account plans with customers that define value, revenue targets, and growth milestones.
- •Develop deep understanding of customer operations, goals, and challenges to drive adoption.
- •Be directly accountable for net revenue retention and expansion across assigned accounts.
- •Requirements Proven experience in account or customer success management.
- •Strong stakeholder and relationship management skills.
- •Experience building account plans and driving expansion or renewal outcomes.
- •Excellent communication and problem-solving abilities.
Match insights
Level:Mid