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Principal, Global Partner Process Architect
DelineaPrivileged Access company
RemoteLead
Insight Partners
TPG
PSP Investments
Thoma Bravo
Operations & Strategy
About the role
TL;DR
Owns and optimizes all internal processes for partner transactions with Delinea.
- •The Principal, Global Partner Process Architect is responsible for all internal processes that shape the partner's experience transacting with Delinea.
- •This role ensures the health, automation, and continuous improvement of partner portal configuration, teaming, deal registration, partner lead flow, and MDF administration.
- •Key Responsibilities Own end-to-end configuration and continuous improvement of the partner portal.
- •Own the teaming, deal registration, and partner lead flow processes.
- •Own MDF (Market Development Fund) administration processes.
- •Continuously identify friction points and build an automation/AI roadmap for partner processes.
- •Define requirements for partner portal/PRM technology and translate partner process needs into IT requirements.
- •Requirements 6+ years in Partner Operations, Channel Operations, or Sales Operations with experience owning partner-facing systems or processes.
- •Hands-on experience with PRM/partner portal platforms (Channelscaler preferred), deal registration workflows, and MDF administration tools.
- •Track record of identifying and resolving process friction using qualitative and quantitative methods.
- •Experience writing clear requirements for IT/development teams and participating in UAT.
- •Strong cross-functional collaboration skills.
Required skills
Sales Operations
Nice-to-have skills
REST API
Domain expertise
cybersecuritydeveloper-tools
Benefits & perks
Healthcare insurance, Pension/retirement matching, Comprehensive life insurance, Employee assistance program, Time off plans, Paid company holidays
Tech stack
REST API