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Support Engineer (day shifts)

ApifyWeb Scraping company
PragueMid
Software Engineering

About the role

Handle customer inquiries and internal notifications for Apify during day shifts.

  • Join Apify to help people put the web to work.
  • Solve customer inquiries during typical working hours (8 AM to 5 PM CET) via chat and email.
  • Key Responsibilities Handle customer questions and internal notifications Master Apify Console, Intercom, and Slack Provide written support only Requirements 1-2 years of support experience Knowledge of programming principles and HTML/CSS/JavaScript Passion for technology and ability to explain complex information clearly Professional verbal and written communication skills in English Strong customer orientation
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Tech stack

Slack

Match insights

Tech:Slack
Level:Mid

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