Partner Solutions Engineer

Technical evangelist and enablement lead for Fin’s partner ecosystem.

• •As a Partner Solutions Engineer for Fin, you will be the technical evangelist and technical enablement lead for Fin’s partner ecosystem.
• •Key Responsibilities Evangelize Fin’s AI-first customer service transformation story to partner executives, sellers, architects, and consultants.
• •Support qualified partner-sourced and partner-influenced opportunities where technical credibility can improve conversion, velocity, ACV, or expansion.
• •Enable partner-led POCs from the back end through architecture review, evaluation design, and risk guidance.
• •Build reusable partner assets including golden demos, technical playbooks, reference architectures, integration guides, and objection-handling materials.
• •Support technology partners by validating integration use cases, improving marketplace quality, and translating ecosystem requirements into R&D feedback.
• •Requirements Deep technical understanding of AI agents, customer support operations, APIs, integrations, workflows, and enterprise evaluation processes.
• •Strong executive and practitioner-level communication.
• •Ability to teach complex technical concepts clearly.
• •Experience in Solutions Engineering, Partner Engineering, Field Engineering, Solutions Architecture, or Technical Enablement.