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Principal Reliability Operations Lead

FluidStackGPU Cloud company
New York, United StatesLead
Situational Awareness
Astro Capital (NY)
7GC & Co
Armyn Capital
Autopilot Management Company
Bare Metal Ventures
Operations & Strategy

About the role

TL;DR

Ensure flawless operations at scale and drive velocity for the company.

  • The Principal Reliability Operations Lead will ensure flawless operations at scale, drive velocity, and set standards for the entire company.
  • Key Responsibilities Triage on-call escalations and decide when to escalate issues.
  • Travel to sites to work on live incidents and post-incident reviews.
  • Perform root cause analysis and track corrective actions to closure.
  • Identify patterns across incidents and push high-value learnings through to closure.
  • Carry best practices from one site to the next to prevent failures.
  • Write operational standards and audit each campus against them.
  • Travel 50 to 75% across the fleet.
  • Requirements Experience running live critical operations and leading a team of operators.
  • Experience triaging problems over the phone and knowing when to escalate.
  • Experience authoring root cause analyses and tracking corrective actions to closure.
  • Experience traveling site to site and improving operations.
  • Experience writing standards, auditing sites, and holding one bar across domains.
  • Experience building assessment, audit, qualification, or training programs from scratch.
View original posting →

Required skills

Engineering ManagementTechnical Leadership

Benefits & perks

Competitive total compensation package (salary + equity), Retirement or pension plan, Health, dental, and vision insurance, Generous PTO policy

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