Senior Community Manager
DuolingoLanguage Learning company
Seattle, United States$142,800 - $193,200 USDSenior
Marketing
About the role
TL;DR
Senior Community Manager to build and operate Duolingo's global community.
- •We’re looking for a Senior Community Manager who is equal parts strategist, builder, and hands-on operator to shape how millions of learners engage with Duolingo.
- •You will work hand-in-hand with the Head of Community to craft and build the community function from scratch.
- •Key Responsibilities Manage core community channels (e.g., Reddit, Discord) and drive daily engagement.
- •Build and maintain strong relationships with moderators, ambassadors, and superfans.
- •Develop scalable processes, playbooks, and frameworks that uphold safety, trust, and delight.
- •Monitor community health, sentiment, and emerging risks, identifying insights and opportunities.
- •Launch initiatives that grow participation, sentiment, and long-term community value.
- •Requirements Experience in community management for a consumer-facing brand, ideally at scale.
- •Proven experience growing and engaging online communities across multiple platforms (Reddit, Slack, Discord, etc.).
- •Strong instincts for tone, voice, and the dynamics of internet culture.
- •Experience managing moderators, ambassadors, creators, or similar stakeholder groups.
- •A data-driven approach to decision-making, with comfort in interpreting qualitative and quantitative signals.
Required skills
Community ManagementSlackSocial Media Marketing
Nice-to-have skills
Growth MarketingProduct Marketing
Domain expertise
edtech
Benefits & perks
equity compensation
Tech stack
Slack