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Product Analyst II

Dun & BradstreetBusiness Intelligence company
Jacksonville, United StatesMid
Product

About the role

TL;DR

Analyze product trends and customer feedback to drive product innovation and commercial growth.

  • The Product Analyst II will support the Global organization by providing data-driven insights for commercial purposes as well as product innovation.
  • This role involves analyzing product trends, customer feedback, and product performance to help develop and optimize the company's product offerings.
  • Key Responsibilities Collect and analyze data on product performance, customer behavior, and product trends.
  • Analyze usage data and customer feedback and sales insights to identify growth and churn fighting opportunities.
  • Lead analytics and insights related to the performance of products throughout their lifecycle.
  • Collaborate with sales, customer success, marketing, product and Go-To-Market managers, and customer service.
  • Develop customer insights dashboards, enablement material as well as KPI reports.
  • Requirements Degree holder with major in Business Administration (preferable in Statistics), Marketing or related disciplines.
  • Minimum 2 years of experience in a data analysis or product-related or sales enablement role.
  • Excellent communication and presentation skills.
  • Proficiency in Business Analytics Tools, e.g.
  • MS Power BI or Tableau.
  • Ability to effectively collaborate with cross-functional teams.
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Required skills

Power BITableauExcelPresentation Skills

Tech stack

Power BITableauExcelPowerPoint

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