Product Analyst II
Dun & BradstreetBusiness Intelligence company
Jacksonville, United StatesMid
Product
About the role
TL;DR
Analyze product trends and customer feedback to drive product innovation and commercial growth.
- •The Product Analyst II will support the Global organization by providing data-driven insights for commercial purposes as well as product innovation.
- •This role involves analyzing product trends, customer feedback, and product performance to help develop and optimize the company's product offerings.
- •Key Responsibilities Collect and analyze data on product performance, customer behavior, and product trends.
- •Analyze usage data and customer feedback and sales insights to identify growth and churn fighting opportunities.
- •Lead analytics and insights related to the performance of products throughout their lifecycle.
- •Collaborate with sales, customer success, marketing, product and Go-To-Market managers, and customer service.
- •Develop customer insights dashboards, enablement material as well as KPI reports.
- •Requirements Degree holder with major in Business Administration (preferable in Statistics), Marketing or related disciplines.
- •Minimum 2 years of experience in a data analysis or product-related or sales enablement role.
- •Excellent communication and presentation skills.
- •Proficiency in Business Analytics Tools, e.g.
- •MS Power BI or Tableau.
- •Ability to effectively collaborate with cross-functional teams.
Required skills
Power BITableauExcelPresentation Skills
Tech stack
Power BITableauExcelPowerPoint