About the role
TL;DR
Manage retirement benefits administration and a team of specialists.
- •Company: Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO).
- •The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll.
- •As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.
- •Find out more by visiting www.vensure.com.
- •Position Summary: The Retirement Benefits Manager supports the VP of Retirement Benefits by managing a team of Retirement Benefits Specialists and Senior Retirement Benefits Specialists and providing leadership for administrative support to several 401(k) Multiple Employer Plans (MEP), Pooled Employer Plans (PEP), and client-sponsored plans; responsibilities include plan compliance, client and participant support, retirement-related payroll support, facilitating MEP/PEP mergers, setting up new retirement plans in payroll systems, and partnering with retirement vendors to resolve issues and improve processes.
- •Essential Duties and Responsibilities:
- •Provide direct supervision and coaching to Retirement Benefits Specialists and Senior Retirement Benefits Specialists, including performance feedback, development planning, and day-to-day guidance.
- •Oversee team administration of retirement plans, ensuring operational tasks adhere to plan provisions, ERISA, and internal controls; areas include remittance of contributions, year-end compliance testing, plan document review, and plan corrections.
- •Serve as an escalation point for complex plan questions or issues, coordinating with vendors, auditors, and internal stakeholders.
- •Communicate with internal and external customers regarding 401(k) administration, offering subject matter expertise and support for Vensure products and services.
- •Identify, implement, and monitor process improvements to enhance team productivity, quality, and regulatory compliance.
- •Coordinate with Vensure retirement vendors to perform due diligence on MEPs/PEPs, monitor service levels, and resolve operational issues.
- •Work proactively with Payroll, Client Relations, Sales, and Benefits to ensure integrated and timely administration of retirement plans.
- •Lead and support the merger of acquired company MEPs/PEPs into Vensure 401(k) plans, including coordination of data, communications, and timelines.
- •Support annual 401(k) plan audits and Form 5500 filings by working with Third-Party Administrators, recordkeepers, and auditors and overseeing the team's contributions.
- •Regular, onsite attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement; reasonable accommodations will be considered for qualified applicants.
- •Marginal Functions:
- •Build, maintain, and promote relationships with team members, peers across disciplines, and other company team members to ensure effective coordination of communications and services affecting clients.
- •Attend webinars and training to stay up to date on best practices related to the company and department.
- •Complete projects and other duties as assigned by supervisor.
- •Knowledge, Skills, and Abilities:
- •Strong decision-making skills, particularly in high-pressure situations.
- •Proven ERISA knowledge and understanding of retirement plan operations.
- •Ability to communicate a clear vision and direction for the team and to inspire and motivate team members.
- •Proficiency with Microsoft Office (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
- •Strong ability to read, understand, and interpret retirement plans, policies, procedures, and technical documentation.
- •Skilled in composing routine reports, internal correspondence, and documentation with clarity and attention to detail.
- •Capable of communicating effectively, professionally, and respectfully with individuals at all organizational levels, including internal teams, external partners, and stakeholders.
- •Demonstrates sound judgment, adaptability to changing priorities, and the ability to maintain productivity.
- •Active listening skills and ability to participate in problem solving and decision-making based on available information.
- •Ability to apply logical reasoning and common sense to follow written, verbal, and diagrammed instructions and to resolve issues within defined parameters.
- •Able to work effectively under supervision while demonstrating initiative and accountability when working independently.
- •Uphold the highest standards of confidentiality and ethical conduct in managing sensitive financial and employee information; ensure secure handling of data and compliance with internal controls.
- •Education & Experience:
- •Associate’s degree or equivalent combination of experience, skills, and education preferred (including relevant non-traditional degree programs, certifications, or job training programs).
- •5+ years of experience focused on 401(k) plan administration required.
- •1–3+ years of leadership experience (supervisory or lead) required, preferably in a retirement or benefits operations environment.
- •Third-Party Administration (TPA) experience preferred.
- •Multiple Employer Plan (MEP) or Pooled Employer Plan (PEP) experience a plus.
- •Retirement-related credentials a plus (QKA, RPA, ASPPA, CEBS).
- •Professional Employer Organization (PEO) experience a plus.
- •Required Licenses and/or Certifications: Not Applicable. #SolvoGlobal #LI-PROMOTED #LI-Onsite
Required skills
ExcelPowerPoint
Domain expertise
hrtech
Tech stack
ExcelPowerPoint