Platform Operations Specialist
SalsifyProduct Experience company
PortugalMid
TPG
Venrock
Permira Growth Opportunities Fund
Neuberger Berman
Cap Table Coalition
Warburg Pincus
Operations & Strategy
About the role
TL;DR
Support internal teams and customers by driving business value through the adoption and expansion of Salsify.
- •Support internal teams and customers by driving business value through the adoption and expansion of Salsify across their organizations.
- •Key Responsibilities Work with Professional Services teams to implement the SupplierXM platform’s data model artifacts.
- •Partner with Customer Success teams to enhance and adjust the SupplierXM platform’s data model artifacts.
- •Collaborate with Customer Success and product teams to build regular communications about data model changes.
- •Requirements Passion for making customers successful.
- •Experience problem solving and can take different approaches to challenges.
- •Curiosity and willingness to learn.
Required skills
Customer Service
Domain expertise
ecommerce