Member of Applied AI - Engineering Leader
DevRevCustomer Support company
Bangalore, IndiaSenior
Khosla Ventures
Alumni Ventures
Mayfield Fund
Param Hansa Values
Data & AI
About the role
TL;DR
Lead AI-driven business transformation projects and innovate on DevRev product.
- •As an Engineering and Customer facing leader, you will own the end-to-end design and delivery of AI-driven business transformation projects, while also innovating on tools and services on the DevRev product.
- •Key Responsibilities Customer-facing: Working directly with customers Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems.
- •Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation.
- •Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability.
- •Requirements Experience: 5+ years in software design and development, AI/ML engineering, or technical consulting coupled with customer-facing experience Leadership: 3+ years leading technology teams as a hands-on leader Customer Empathy: A bias for action and a relentless focus on solving problems for customers.
Required skills
AWSPythonJavaScriptTypeScriptLLMsCI/CDMicroservicesKubernetesA/B TestingEngineering Management
Nice-to-have skills
Go
Tech stack
AWSPythonJavaScriptTypeScriptLLMsCI/CDMicroservicesKubernetesA/B Testing