Lead Customer Marketing Manager
DeepLMachine Translation company
London, United KingdomLead
IVP
Bessemer Venture Partners
Index Ventures
ICONIQ Growth
Atomico
Teachers' Venture Growth
Marketing
About the role
TL;DR
Lead Customer Marketing Manager to amplify customer success stories and build proof points for DeepL's AI.
- •DeepL is seeking a Lead Customer Marketing Manager to amplify customer success stories and put customers on the world stage.
- •This role will be instrumental in building proof points that showcase DeepL's AI capabilities to potential buyers.
- •Key Responsibilities Surface and develop customer success stories into marquee assets, named case studies, and quantified proof points.
- •Manage customer participation in press interviews, webinars, keynotes, and advocacy tracks.
- •Facilitate customer references for sales and customer success teams to support deal progression.
- •Ensure timely publication of customer stories alongside launches, events, or campaigns.
- •Requirements Proven success in B2B marketing, with a track record in customer marketing, content, comms, or advocacy.
- •Strong storytelling skills with genuine curiosity about customer business problems.
- •Bias for action and a self-starter attitude, comfortable automating processes.
- •Customer-facing polish and strategic judgment to align advocacy with company priorities.
Required skills
Product MarketingContent MarketingB2B Sales
Nice-to-have skills
NLPLLMs
Domain expertise
aiproductivity
Benefits & perks
Virtual Shares, Hybrid work, Flexible hours, Regular in-person team events, Monthly full-day hacking sessions, 30 days of annual leave, Access to mental health resources, Competitive benefits
Tech stack
PythonJavaScriptSQLGitJiraConfluenceFigmaPostmanREST APINotionSlackAsanaAirtableExcelPowerPointGoogle AnalyticsGA4Looker Studio