VP of Customer Success
Topline ProAI-powered Business company
BrooklynDirector
Northzone
Tactile Ventures
Industry Ventures
Forerunner Ventures
Bonfire Ventures
TMV
Sales & Account Management
About the role
TL;DR
Lead customer success, retention, and expansion for a SaaS company.
Required skills
Customer SuccessRevenue OperationsLeadershipTeam ManagementStakeholder ManagementProduct ManagementSales
Nice-to-have skills
Customer OnboardingImplementation ManagementGo-to-MarketSalesforceHubSpot
Domain expertise
productivityai
Benefits & perks
Competitive cash compensation + meaningful equity package, Full Medical, Dental, and Vision Health Coverage, Computer and workspace enhancements, Monthly stipend for mental and physical health, 401(k) plan, Unlimited vacation, 9 company holidays including election day, 1 personal volunteer day a year, A seat on the leadership team, board exposure, and the chance to define a function from the ground up at a Series B inflection point, The opportunity to take significant ownership in scaling a product that materially changes the lives of home service pros
Tech stack
Revenue OperationsGo-to-Market