Manage and grow a portfolio of creators, driving their success on the Patreon platform.
•This fast-paced and high-impact role requires a great level of complex problem-solving with both internal and external key partners.
•You’ll be responsible for the account management & success of a dynamic book of business partners and driving data-backed solutions and opportunities.
•Key Responsibilities Drive strategy and support for a high-volume dynamic portfolio of creators.
•Lead strategy sessions with creators to grow their communities and increase revenue.
•Respond to inbound questions with speed and clarity, helping creators feel heard and supported.
•Identify and escalate common issues, feedback, or trends to improve products and processes.
•Collaborate closely with cross-functional teams to continuously improve the creator experience.
•Requirements 4+ years in customer success, partnerships, or partner/account management. 2+ years in the creator space influencing creator success.
•Expertise in using data and analytics to develop insights for decision making.