Senior Accounts Receivable Analyst
DatadogCloud Monitoring company
New York, United States$81,000 - $109,000 USDSenior
Index Ventures
RTP Global
ICONIQ Capital
Amplify Partners
OpenView
Contour Ventures
Finance
About the role
TL;DR
Manage accounts receivable collections, analyze payment patterns, and resolve billing disputes.
- •We are seeking a highly skilled and experienced Senior Accounts Receivable Analyst to join our Revenue Team.
- •This role will be responsible for managing a book of business and addressing internal and external concerns via email and Zendesk, partnering with internal stakeholders to resolve billing disputes.
- •Key Responsibilities Manage the accounts receivable collections process for assigned book of business.
- •Analyze customer payment patterns and aging reports to identify trends and potential issues.
- •Collaborate with internal teams to resolve billing discrepancies and disputes.
- •Manage incoming billing inquiries and collectability concerns through Zendesk.
- •Requirements Bachelor's degree in accounting or equivalent required. 5+ years of full cycle Accounts Receivable / Billing Operations experience.
- •Proficiency in Microsoft Excel required.
- •Ability to work independently with strong problem-solving skills.
- •Excellent communication skills, both written and verbal.
Required skills
Accounts ReceivableExcel
Nice-to-have skills
SalesforceTableau
Benefits & perks
High income earning opportunities, New hire stock equity (RSU), Employee stock purchase plan (ESPP), Continuous professional development, training, and career pathing, Intra-departmental mentor and buddy program, Inclusive company culture, Generous global benefits, Healthcare, Dental, Parental planning, Mental health benefits, 401(k) plan and match, Paid time off, Fitness reimbursements, Discounted employee stock purchase plan
Tech stack
ExcelSalesforceTableau