Director of Account Management - PSP & Fintech

Lead Fintech and PSP account management team at BVNK.

• •BVNK is seeking a Director of Account Management to lead their Fintech and PSP team.
• •This role focuses on managing and growing key client relationships, driving customer success, and increasing account value.
• •Key Responsibilities Act as a trusted advisor to clients, ensuring their success with BVNK's products.
• •Develop and execute account growth strategies, identifying upselling and cross-selling opportunities.
• •Lead, coach, and develop a team of Account Managers, fostering a high-performance culture.
• •Collaborate with internal teams to enhance customer satisfaction and retention.
• •Analyze account performance data and stay ahead of industry trends.
• •Requirements Proven experience in account management or customer success within Payments or FinTech.
• •Demonstrated ability to lead, coach, and develop high-performing teams.
• •Deep understanding of crypto, blockchain, stablecoins, or digital assets.