Customer Success Manager
RasaConversational AI company
United StatesMid
Accel
Andreessen Horowitz
PayPal Ventures
StepStone Group
Basis Set Ventures
Sales & Account Management
About the role
TL;DR
Drive customer adoption, retention, and expansion by building strong relationships.
Required skills
Account ManagementSalesBusiness DevelopmentEnterprise SalesStakeholder ManagementCommunicationProblem SolvingAnalytical ThinkingCritical ThinkingProject ManagementCustomer OnboardingPythonJavaScriptNode.js
Nice-to-have skills
Revenue OperationsSales OperationsProduct ManagementGo-to-MarketAWSGoogle Cloud
Domain expertise
developer-toolsaiproductivity
Benefits & perks
Flexible hours, Remote budget, Professional development stipend, Paid education days, Unlimited PTO, Paid sick leave, Paid public holidays, MacBook, Remote team events, Annual company offsite, Health benefits, 401(k) contribution, Equity options
Tech stack
PythonJavaScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesGitLinuxJiraConfluenceNotionSlack