Technical Support Engineer II, Triage & Discovery
AlloyIdentity Verification company
London, United KingdomSenior
Lightspeed Venture Partners
Bessemer Venture Partners
Felicis Ventures
Avenir Growth Capital
Canapi Ventures
Avid Ventures
Software Engineering
About the role
TL;DR
Provide first-line technical support, triage issues, and resolve straightforward customer requests.
Required skills
JavaScriptREST APICommunicationProblem SolvingCustomer Service
Nice-to-have skills
SQL
Domain expertise
fintechdeveloper-tools
Benefits & perks
Unlimited holiday, Flexible work policy, Pension with employee contribution, 100% compensation for 16 weeks of parental leave, Home office stipend, Annual £900 learning & development stipend, Equity plan, Uncapped commissions, Training programs, Private health and dental care
Tech stack
JavaScriptREST API