About the role
- •About Avoca Avoca is transforming how home service companies engage with their customers.
- •Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
- •We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation.
- •We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.
- •In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services.
- •With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
- •About the Role Avoca's SDR org has grown to 14 people (11 SDRs and 3 team leads).
- •We're adding a second SDR Manager to take direct ownership of half that team: a team lead and a pod of reps, running day-to-day coaching, pipeline quality, and ramp.
- •This is a new role reporting directly to Craig (SDR Manager).
- •You're inheriting a proven motion, qualification criteria, CRM workflows, call intelligence tooling, and will be judged from day one on your pod's SQO volume, SQO quality, and rep development.