Account Manager, Enterprise
DandyDigital Dental company
RemoteSenior
General Catalyst
Greenoaks
Addition
Inspired Capital
Primary Venture Partners
The General Partnership
Sales & Account Management
About the role
TL;DR
Manage and grow relationships with Dandy's largest enterprise customers.
- •Dandy is seeking an Enterprise Account Manager to oversee and grow relationships with their largest and most strategic customers, including multi-location dental groups and DSOs.
- •You will serve as the primary partner to executive and clinical leaders, driving value through consultative engagement and expansion strategies.
- •Key Responsibilities Own a portfolio of Dandy’s largest, most complex customers.
- •Develop and execute strategic account plans to drive retention, expansion, and customer satisfaction.
- •Identify and execute on upsell, cross-sell, and expansion opportunities.
- •Build and maintain executive-level relationships with key stakeholders.
- •Develop a deep understanding of dental group operations and digital workflows.
- •Requirements 5+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales.
- •Proven success managing and growing large, complex, multi-location customer accounts.
- •Strong commercial acumen with a track record of driving upsells, cross-sells, and renewals.
- •Exceptional communication and negotiation skills, with experience engaging executive stakeholders.
- •Analytical and data-driven, with the ability to translate metrics into actionable insights.
Required skills
Account ManagementEnterprise SalesCustomer SuccessSalesforceHubSpotExcelPowerPointNegotiation
Domain expertise
healthcare
Benefits & perks
health insurance, dental insurance, mental health support, parental planning resources, retirement savings options, paid time off
Tech stack
SalesforceHubSpotExcelPowerPoint