Retail Associate, Santa Monica
The Black TuxOnline Apparel company
Santa Monica, United StatesMid
First Round Capital
Menlo Ventures
Lerer Hippeau
Stripes Group
TZP Group
Founder Collective
Sales & Account Management
About the role
TL;DR
Guide customers through personalized fitting appointments and styling for events.
- •The Black Tux is seeking a Retail Associate in Santa Monica to guide customers through personalized fitting appointments, assist with styling, and bring their event vision to life.
- •This role is crucial for ensuring a smooth and enjoyable customer experience from concept to checkout.
- •Key Responsibilities Guide customers through personalized fitting appointments.
- •Assist customers in styling and coordinating looks for their events.
- •Utilize the company platform to manage customer orders and event visions.
- •Ensure a seamless and enjoyable customer experience from start to finish.
- •Requirements Deeply customer-focused individual passionate about styling and event coordination.
- •Confident and consultative communicator who builds trust.
- •Curious about customer needs and able to uncover selling opportunities.
- •Sales-driven stylist comfortable initiating conversations and closing sales.
- •Tech-savvy and comfortable navigating digital platforms.
Required skills
Customer ServiceSalesCRM
Domain expertise
retail
Benefits & perks
Paid company-recognized holidays, Employee engagement & cultural events, Discounts on garment rental and purchases, Annual compensation process
Tech stack
SalesforceHubSpotCRM