Software Engineer, Product

Build AI-powered customer experiences as a Software Engineer.

• •Join Sierra to build AI-powered customer experiences.
• •We need a Software Engineer to help create steerable and verifiable agents.
• •Key Responsibilities Design agent architecture for conversational and empathetic agents.
• •Develop retrieval systems to ground answers in customer knowledge bases.
• •Create evaluation methods to measure agent quality and improve it.
• •Build voice interfaces for chat agents over the phone.
• •Craft a simulation platform to test AI agents against real-world scenarios.
• •Requirements Passion for AI products. 4+ years of hands-on experience building production products.
• •Comfort with full-stack solutions.
• •Degree in Computer Science or related field.