Product and Research Operations Manager
CartesiaVoice AI company
San Francisco, United StatesSenior
Operations & Strategy
About the role
Design and manage global evaluation workforce for Cartesia.
- •Design, scale, and operate Cartesia's global evaluation workforce.
- •Impact model quality and customer outcomes.
- •Key Responsibilities Design workforce structure across languages and skill tiers.
- •Build capacity models for continuous evaluation pipelines.
- •Manage vendor relationships and negotiate SLAs.
- •Design multi-layer QA systems and track performance metrics.
- •Run day-to-day operations and maintain quality at scale.
- •Requirements 5+ years in operations or workforce management.
- •Experience managing large contractor or vendor-based workforces.
- •Strong analytical skills and systems thinking.
Match insights
Level:Senior