NOC Engineer (Student)

Maintain stability and reliability of Gong's production environment by monitoring systems and responding to incidents.

• •As a NOC Engineer, Student, you'll play a critical role in maintaining the stability, reliability, and performance of Gong’s production environment.
• •You'll be on the front lines of our operations, proactively monitoring systems, responding to incidents, and helping ensure a seamless experience for our customers around the clock.
• •Key Responsibilities Monitoring Gong’s infrastructure, applications, and production environment to quickly identify and respond to alerts and incidents.
• •Proactively reviewing system health, logs, key processes, and scheduled jobs to ensure optimal performance and availability.
• •Measuring and tracking system stability and reliability while escalating issues and driving resolution when needed.
• •Requirements You're currently pursuing a degree in Information Management, Computer Science, or a related field and have strong technical curiosity.
• •You can analyze problems, troubleshoot effectively, and prioritize issues based on business impact.
• •You communicate clearly and collaborate well with others in both Hebrew and English.
• •You are proactive, organized, detail-oriented, and enjoy taking ownership in a fast-paced environment.
• •You are eager to learn, highly motivated, and thrive in hands-on technical work.