Manager of Strategic Customer Success
AshbyRecruitment Software company
RemoteManager
Thrive Capital
Founders Fund
Y Combinator
Elad Gil
Jeff Weiner
Lee Fixel
Sales & Account Management
About the role
TL;DR
Manage a team of CSMs for Ashby's largest enterprise customers, driving adoption and outcomes.
Required skills
Customer SuccessTeam ManagementLeadershipCoachingProblem SolvingStakeholder ManagementProduct ManagementCustomer OnboardingImplementation ManagementCross-functional LeadershipCommunicationAnalytical ThinkingCritical ThinkingCustomer Service
Nice-to-have skills
SalesforceHubSpotCRM
Domain expertise
developer-toolsproductivity
Benefits & perks
equity, health insurance, remote work, unlimited PTO, family leave, education budget, equipment budget
Tech stack
Product ManagementCustomer SuccessCustomer OnboardingImplementation ManagementStakeholder ManagementSalesforceHubSpotCRM